This document provides information on the 8-step CPI Roadmap process for improvement projects and the requirements to pass through the "Improve" tollgate. The 8 steps are: 1) Validate the problem 2) Identify performance gaps 3) Set improvement targets 4) Determine root cause 5) Develop countermeasures 6) See countermeasures through 7) Confirm results 8) Standardize successful processes. The tollgate requirements include delivering a solution prioritization, future state process map, implementation plan, pilot plan and results, process capability analysis, control charts, storyboard and barriers/risks identification.

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National Guard
Black Belt Training
Module 39
Improve Roadmap
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CPI Roadmap – Improve
8-STEP PROCESS
6. See
1.Validate 2. Identify 3. Set 4. Determine 5. Develop 7. Confirm 8. Standardize
Counter-
the Performance Improvement Root Counter- Results Successful
Measures
Problem Gaps Targets Cause Measures & Process Processes
Through
Define Measure Analyze Improve Control
TOOLS
ACTIVITIES
•Brainstorming
• Develop Potential Solutions
•Replenishment Pull/Kanban
• Develop Evaluation Criteria
•Stocking Strategy
• Select Best Solutions
•Process Flow Improvement
• Develop Future State Process Map(s)
•Process Balancing
• Develop Pilot Plan
•Standard Work
• Pilot Solution
•Quick Change Over
• Develop Full Scale Action/
•Design of Experiments (DOE)
Implementation Plan
•Solution Selection Matrix
• Complete Improve Gate
•‘To-Be’ Process Mapping
•Poka-Yoke
•6S Visual Mgt
•RIE
Note: Activities and tools vary by project. Lists provided here are not necessarily all-inclusive. UNCLASSIFIED / FOUO

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Tollgate Requirements - Improve
NG CPI BLACK BELT TOLLGATE REQUIREMENTS
PROJECT DELIVERABLES NGB COMMENTS
IMPROVE
Solution Prioritization / Selection Mandatory Brainstorm/prioritize
Future State Process Map Mandatory
Implementation / Improvement Plan Mandatory Action plan
Pilot Plan / Pilot Results Recommended
New Process Capability / Sigma Level / DPMO Mandatory Based on data type
New Control Charts Recommended Not appl to all projects
Storyboard / A3 Mandatory 1-page proj summary
Barriers/Issues/Risks Mandatory
Quick Wins Recommended
Lessons Learned Optional
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What other comments or questions
do you have?
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